Carle Cancer Center Has Pissed Me Off Damn It

Oh, I take that back, perhaps it's Health Alliance.  Either way I am pissed.  And I don't really care whose fault it is---Carle Cancer Center, Carle Clinic, Carle Foundation Hospital, Health Alliance....I don't care whose fault it is I just want you to all get your shit together.

I was on such a high from Ernie's undetectable PSA on Tuesday that I didn't even mention the fact that although he was also supposed to get his Zoladex injection that day he couldn't....because evidently they have to get it through Walgreen's specialty something or other and the authorization had just gone through that day.  The nurse said it should be in within a few days and they would call us. I asked if in the future it would be available the same day as his infusion and she assured us that it would be. 

We were kind of in some kind of emotional meltdown that day so we just said o.k. and retreated to our magazines.  Yesterday at breakfast Ernie looked at me and said, "you know, I never heard back about my shot" and I just stared at him in shock.  Here I tell myself I am on top of these things, taking care of him my highest priority, and it had just fled my mind.  So when we got home after visiting a couple of small towns we'd never been to (hello Fisher, hello Dewey) he gave them a call.  They took a message and said he'd get a call back that day.  All of a sudden in the middle of last night I couldn't sleep thinking, "THEY NEVER CALLED HIM BACK." 

Now when we were getting ready to go on vacation this summer they shuffled his appointments for his infusion and his injection around because evidently they thought it was important to have the timing on these things just right.  And multiple appointments are fine with us if that's what's best.  That was more than fine with us...because you want me to jump through a hoop for Ernie's treatment and I don't even bother asking how high. 

But I guess since this was because of insurance the timing just doesn't MATTER as much???  HUH?

So I'm pissed and I'm stewing and I will be calling come Monday morning.

Damn it.